HOUSEKEEPING SPECIFIC

At The Grove, we don’t settle for "just okay"—we strive to be the best in hospitality. It's our committment to creating WOW! moments.

Our Favorites' Lists are the perfect way to personalize the guest experience, give them insider tips, and create WOW! moments.

The following policies outline key expectations, processes, and best practices to keep our housekeeping team running smoothly.

Deep cleans ensure every room gets a full refresh, tackling the details that daily cleans can’t.

We empower our team to resolve minor guest issues quickly and effectively, while ensuring compensation is reasonable.

Training is everyone’s responsibility—new hires learn by watching you, so it’s important that we lead by example and teach them the right.

This policy ensures fairness, supports our needs, and helps us manage schedules effectively while protecting hours and income for everyone.

This policy ensures that all workplace injuries are reported, documented, and handled in compliance with regulations.